Fine Dining Host

Nisqually Red Wind Casino•Olympia, WA

About The Position

The Fine Dining Host is a representative and first impression of the Nisqually Red Wind Casino in the Grille and Seafood Restaurants. Fine Dining Host’s goal to ensure that our guest are greeted warmly, seated quickly and the guest have an excellent experience by making eye contact, engaging in conversation and being courteous at all times. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: The fine dining host is responsible for supporting Team Members by setting up for events and maintaining a friendly, professional appearance at all times. This position is also responsible for answering telephones, scheduling reservations, greeting and seating our guest in a timely manner, thanking guests upon their exit with a warm farewell. The Host will monitor the open dining sections of the restaurant for available tables, estimate wait times and ensure that the needs of our guests are met at all times.

Requirements

6 months restaurant hosting.
Ability to read and understand menus.
Ability to articulate clear greetings and farewells to guest.
Ability to listen and respond to guests in a loud environment.
Basic math skills.
Passion for providing extraordinary service
Ability to work positively in a fast paced environment
Ability to work effectively within a team
Ability to effectively communicate on the telephone.
Ability to multi-task, organize, and be dependable.
Excellent written communication
Ability to obtain a Food Handlers Permit.
Ability to obtain a Mast Permit.
Pass NRWC pre-employment testing.
Ability to work peak business hours.
Ability to obtain a Class II gaming license.

Nice To Haves

1+ years guest service experience in the Hospitality Industry
Ability to work with a P.O.S. (Point of Sale) system.

Responsibilities

Presents menu, answers questions, and makes suggestions regarding food and service.
Ensures any special needs or requested accommodations are met
Answer any immediate questions the guest may have
Answer incoming calls to the restaurant and provide appropriate service
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policy
Maintain a clean reception area
Help clear tables if needed
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce servers name.
Perform other duties as assigned.

Benefits

FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursement
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts