Fine Dining Food Server (Harrah's Philadelphia)

Caesars Entertainment • Chester, PA

88d

About The Position

This position creates a memorable experience by serving food and/or beverages to the guests according to established standards while providing exceptional customer service.

Requirements

• High School diploma or equivalent preferred.
• A minimum of 2 years' of experience providing food service in a high volume restaurant.
• Outstanding public relations skills and outgoing personality.

Nice To Haves

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

Responsibilities

• Greets guests immediately, makes suggestions and answers questions regarding food, beverages and service; guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment.
• Takes and records food and beverage orders from guests.
• Processes guests' orders, using the computer terminal according to established guidelines.
• Ensures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation standards.
• Observe restaurant guests to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests.
• Maintains tables and station according to established guidelines throughout the dining experience.
• Responsible for all checks issued to guest for payment; processes payment for service via cash, credit or other methods of payment.
• Practices salesmanship to enhance the dining experience. Uses guests' names regularly throughout the dining experience.
• Adheres to responsible alcohol service established by company policy.
• Handles guest complaints or directs them to a manager.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees