Financial Systems Support Analyst-2511230JE01
About The Position
We are seeking a new Financial Systems Support Analyst to join our team at Ardmore Roderick. As a Financial Systems Support Analyst, you join a team of infrastructure solutions experts working to solve our client’s ever evolving project needs. This teammate plays a key role in supporting and enhancing the Illinois Tollway’s maintenance and asset management system. This system is used by approximately 700 users across various departments and divisions. This opportunity will be located at the client site in Lilse, IL and could have potential to be hybrid depending on the specific client, project and team needs.
Requirements
- Bachelor's degree in engineering, Information Technology, Business Administration or a related field
- 2+ years of relevant experience in system support, in asset management or financial systems
- Proficiency in reporting tools and Microsoft Excel
- Strong analytical and problem-solving skills, with the ability to interpret complex data
- Ability to work collaboratively and manage multiple tasks
- Proficiency in Microsoft Office
- Have a team player mindset with the ability to communicate proficiently in written and verbal forms
- Have good to great organizational skills
Nice To Haves
- Advanced degree(s)
- Familiarity with Geographic Information System (GIS) tools and enterprise systems
- Exposure to engineering, maintenance, operations, financial and compliance processes in a capital-intensive organization
- Experience in the transportation industry including design, construction and operations
Responsibilities
- Provide technical and functional support, assist with process development and contribute to reporting and data integrity efforts
- Provide day-to-day support for asset and maintenance management systems, including troubleshooting and user assistance
- Assist in the development and testing of new system features, workflows and updates
- Help create and maintain reports, dashboards and maps to support decision-making
- Support GIS data integration and spatial analysis efforts
- Conduct data quality reviews and assist with data cleanup and validation
- Contribute to user training and documentation efforts
- Collaborate with internal teams to improve system processes and user experience
- Monitor system performance and escalate issues as needed
Benefits
- We offer Medical, Dental, and Vision Plans
- 401K, Paid Maternity Leave, Competitive PTO
- Employee Assistance Program (EAP) and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
