Financial Shared Services - Reporting & Compliance Manager

Xylem•Charlotte, NC

2d•$120,000 - $135,000•Hybrid

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Reporting & Compliance Manager is a key leader within Xylem’s Financial Shared Services (FSS) organization, supporting our mission to #SolveWater by delivering consistent, high‑quality global finance operations. This role is responsible for governance, internal controls, financial reporting, and compliance frameworks across Xylem’s shared‑services processes, including Invoice to Pay (I2P), Credit, Collections & Cash Application (CCC), and Record to Report (R2R). The manager ensures FSS processes operate in alignment with Xylem Finance standards, SOX requirements, and corporate policies, while proactively identifying opportunities for continuous improvement, digital enablement, and enhanced operational transparency. This role will sit in our Charlotte, NC office and be expected to work a hybrid, in-office 3 days per week.

Responsibilities

Financial Reporting & Operational Governance Lead the development and delivery of standardized FSS reporting packages, including KPIs, SLAs, performance dashboards, and compliance metrics.
Own and maintain governance documentation such as global process maps, RACI models, policy alignment materials, and operational playbooks.
Partner closely with Global Process Owners (GPOs) and Regional FSS leaders to ensure consistency, transparency, and adherence to standards across Xylem’s global footprint.
Support month‑end and quarter‑end operational and compliance reporting activities.
Apply a strong analytical mindset to interpret operational, financial, and compliance data, translating insights into actionable recommendations that improve performance, controls, and visibility.
Compliance & Internal Controls Own and maintain FSS‑relevant internal controls, ensuring timely execution, complete evidence, and audit readiness.
Coordinate external audits, internal audits, and corporate compliance reviews across FSS process towers.
Ensure compliance with Xylem Finance Policies, Delegation of Authority (DoA), SOX requirements, and the Global Control Framework.
Conduct routine risk assessments, identify control gaps, and lead remediation efforts in partnership with GPOs and process leaders.
Process Excellence, Standardization & Digital Transformation Drive end‑to-end process standardization across FSS to reduce variability, improve efficiency, and strengthen controls.
Partner with Digital, IT, and GPO teams to support system enhancements and implementations (e.g., SAP S/4, Coupa) and digital solutions (RPA, workflow tools, analytics platforms).
Identify and lead continuous improvement initiatives aligned with Xylem’s Lean principles and global process excellence culture.
Implement reporting automation and advanced analytics to improve data accuracy, timeliness, and decision‑making while reducing manual effort.
Cross‑Functional & Stakeholder Engagement Serve as a key liaison between FSS leadership, Corporate Controllers, Internal Audit, External Audit, Compliance, and Business Finance / FP&A teams.
Provide clear, concise communication to senior finance leadership on risks, audit status, compliance outcomes, and operational performance.
Support integration of acquisitions, divestitures, or organizational changes into the Xylem shared‑services model, with a focus on controls, governance, and financial reporting.
Team Leadership & Talent Development (Future state) Lead and develop a small team of analysts and specialists supporting reporting, controls, audit coordination, and governance activities.
Provide coaching, workload prioritization, skills development, and ongoing performance management.
Foster a culture of accuracy, accountability, continuous improvement, and strong partnership across the FSS organization.

Benefits

Paid parental leave, maternity support, and fertility benefits
Flexibility and hybrid work options where applicable
Health, dental, and vision insurance from day one
Emotional health and wellness programs and Volunteer program (Watermark)
Paid time off (PTO)/Flexible time off (FTO) and paid holidays
Career development, advancement, tuition reimbursement, and student loan forgiveness
Generous retirement savings plan with company contribution
Employee recognition and discount programs

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