Financial Services Representative

Michigan First•Novi, MI

9d•Onsite

About The Position

We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager. Job Description Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, we’ve got the perfect position for you at one of our retail in-store locations. As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free.

Requirements

Outgoing, personable candidates. You must truly love talking to people to work here.
Professional experience, preferably 3+ years.
Customer service, preferably 3+ years.
You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all!
You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. We need team players!
You must be able to assist at any of our in-store locations to meet business needs.

Nice To Haves

Have you worked in financial sales or retail? Great!
Have you worked in a relationship banker or personal banker role? Even better!

Responsibilities

Deliver stellar service to credit union members and potential new members.
Serve as a face for our brand.
Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You’ll need to be able to provide unique and personalized financial solutions for our members and potential new members. This means helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them.
Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member.
Follow through. If you can deliver on promises and make sure all details are covered, you’ll LOVE it here at Michigan First!

Benefits

Very competitive pay
Low-cost medical, dental, and vision benefit options.
Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center