About The Position

Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.

Requirements

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.

Responsibilities

  • Interviews patients to obtain necessary financial and insurance information.
  • Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
  • Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
  • Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
  • Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
  • Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
  • Follows up on scheduled payments via mail and telephone.
  • Processes applications for Section 1011, where applicable.
  • Maintains daily work log of payments collected.
  • Performs related duties as required.
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