Financial Services Representative

First FertilityThousand Oaks, CA
6d$25 - $29Onsite

About The Position

If you have a great personality, love talking to people, and are ready to kickstart a career that actually matters, this is your shot. We're not just looking for someone to process paperwork; we need a natural communicator who can bring clarity and compassion to one of life's biggest journeys: helping people build their families. At Fertility & Surgical Medical Associates of California, you will be the expert voice of calm and clarity for patients during a sensitive time. How You'll Shine (and Talk to People All Day!): This role is built for someone who thrives on interaction and problem-solving. You are the go-to person, the guide, the reassuring voice that our patients rely on.

Requirements

  • Minimum of 2 years’ experience in a medical setting preferred
  • PPO & HMO Billing experience required
  • Strong computer skills
  • Strong written and verbal (phone) communication skills
  • Neat and professional appearance
  • High School Diploma or higher education

Responsibilities

  • Be the Compassionate Voice: You'll be the primary point of contact for patients, spending your day demystifying the complex world of insurance coverage and payment plans. If you love connecting with people and explaining things clearly, you'll excel here.
  • Master the Process: You’ll quickly become the expert in insurance verification and prior authorizations, ensuring treatments stay on track. You’ll use your organizational skills to remove financial hurdles.
  • Drive Teamwork: You'll collaborate daily with doctors, nurses, and billing specialists. You're part of a dynamic team, ensuring everyone is on the same page for a seamless patient experience.
  • Champion Integrity: You'll handle sensitive patient information, strictly adhering to HIPAA rules. Trust and privacy are everything here.
  • Empower the Team: You’ll help train new colleagues and ensure our high standards of care never drop. Your reliability keeps the whole operation running smoothly.

Benefits

  • We offer more than just a competitive wage.
  • We offer you a seat at the table in a mission-driven organization where your ability to connect with people has a profound, life-changing impact every single day.
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