Financial Services Representative

Imperial Dade•Nashville, TN

27d

About The Position

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade has a Financial Services Representative role available in Nashville, TN! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager for your next opportunity, Imperial Dade is a great place to take that next step. The Financial Services Representative manages a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices.

Requirements

5+ years of B2B collections work experience and sound knowledge of the order-to-cash process
Ability to quickly build rapport with customers externally and stakeholders internally
Proficient in Microsoft Office

Nice To Haves

Bachelor's degree in accounting or finance preferred, not required

Responsibilities

Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness)
Identify problem accounts, write-offs, and related adjustments, and lead work until resolution.
Provide impactful, proactive action plans via frequent monitoring of past due percentages.
Negotiate payment arrangements; create strategic action plans to enhance cash flow timeliness
Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds
Manage compliance with required internal controls and departmental procedures.
Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.)