Financial Services Representative

Northwell Health

5d•Remote

About The Position

Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log. Job Responsibility Interviews patients to obtain necessary financial and insurance information. Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator. Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process. Verifies patients' insurance and collects additional insurance such as No Fault and Workers Compensation. Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital. Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts. Follows up on scheduled payments via mail and telephone. Maintains daily work log of payments collected. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. This position will be fully remote, Monday-Friday from 10am-6pm. Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Requirements

High School Diploma or equivalent required.
1-3 years of relevant experience, required.

Nice To Haves

Financial counseling
Medicaid knowledge
CAC Certification
Point of Service collections
Customer service skills
Computer skills including Microsoft Office

Responsibilities

Advises and counsels admitted patients of financial responsibility and self-payments.
Processes payments, issues patient receipts, and maintains collection log.
Interviews patients to obtain necessary financial and insurance information.
Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
Verifies patients' insurance and collects additional insurance such as No Fault and Workers Compensation.
Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
Follows up on scheduled payments via mail and telephone.
Maintains daily work log of payments collected.
Performs related duties as required.