Financial Services Representative (FT)

Marine Federal Credit Union • Jacksonville, NC

5h • Onsite

About The Position

Marine Federal Credit Union is seeking a dependable and member-focused Financial Services Representative. This role is responsible for providing exceptional service to members by processing financial transactions accurately and efficiently, while promoting credit union products and services. The credit union is committed to serving its members with integrity, compassion, and excellence.

Requirements

• High school diploma or equivalent.
• Previous cash handling or customer/member service experience, preferably in a financial institution.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Basic computer proficiency.

Nice To Haves

• Experience with financial software is a plus.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Greet members warmly and assist with routine financial transactions including deposits, withdrawals, transfers, and loan payments.
• Balance cash drawer daily and maintain accurate transaction records.
• Identify member needs and refer appropriate products and services.
• Maintain confidentiality and security of member information.
• Resolve member inquiries and concerns in a professional manner.
• Uphold credit union policies, procedures, and compliance standards.

Benefits

• Competitive hourly wage
• Benefits offered after a 90-day probationary period
• Retirement plan with employer match
• Paid time off and holidays
• Career development and training opportunities
• Supportive and inclusive workplace culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED