Financial Services Representative
About The Position
Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, we’ve got the perfect position for you at one of our retail in-store locations. As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free. What You’ll Do: Deliver stellar service to credit union members and potential new members. No slackers here! Serve as a face for our brand. Happy, confident, positive – that’s who we are. Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You’ll need to be able to provide unique and personalized financial solutions for our members and potential new members. This means helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them. Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member. Follow through. If you can deliver on promises and make sure all details are covered, you’ll LOVE it here at Michigan First!
Requirements
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years.
- Customer service, preferably 3+ years.
- You’ll have to be able to learn our products and services thoroughly and quickly.
- You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule.
- We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Nice To Haves
- Have you worked in financial sales or retail? Great!
- Have you worked in a relationship banker or personal banker role? Even better!
Responsibilities
- Deliver stellar service to credit union members and potential new members.
- Serve as a face for our brand.
- Provide solutions.
- Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member.
- Follow through.
Benefits
- Very competitive pay
- Low-cost medical, dental, and vision benefit options.
- Employer-paid life and disability insurance
- 401(k) - 100% match up to 5% deferral
- Tuition reimbursement for both Undergraduate and Graduate degree program
- Access to a complimentary concierge service that assists with nearly any item on your to-do list
- Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
- Wellness initiatives and events throughout the year to help team members stay healthy
- Loan discounts for certain secured and unsecured loans and mortgages
- Opportunities for pay increases, incentives and profit-sharing, based on performance
- Onsite subsidized top notch Cafe 26 for team members' use
- Onsite bowling center
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
