Financial Services Representative
About The Position
Financial Service Representative We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager. If you thrive on making people happy, doing something different every day, and being a rock star while you do it, we’ve got the perfect position for you. As a Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members with personalized solutions to their financial situations so they can walk out the door happy, satisfied, and worry-free. Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we’re still growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs. Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture, centered around service, professionalism, and growth. Michigan First highlights: 500 team members 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit Industry leader in community support and charitable giving through the Michigan First Foundation Member Services Call Center operates 24/7/365 Over $1.5 Billion in assets Awards Michigan First Credit Union has been the proud recipient of: 2024 Best & Brightest in the Nation 2024 Best & Brightest in Metro Detroit 2024 Best & Brightest in West Michigan 2024 Best Credit Unions to Work For 2024 Crain’s Cool Places to Work 2024 Detroit Free Press Top Workplaces 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Requirements
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years.
- Customer service, preferably 3+ years.
- You’ll have to be able to learn our products and services thoroughly and quickly.
- You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
Nice To Haves
- Have you worked in financial sales or retail? Great!
- Have you worked in a relationship banker or personal banker role in the past? Even better!
Responsibilities
- Deliver stellar service to credit union members.
- Serve as a face for our brand.
- Provide solutions.
- Follow through.
Benefits
- Very competitive pay
- Low-cost medical, dental, and vision benefit options.
- Employer-paid life and disability insurance
- 401(k) - 100% match up to 5% deferral
- Tuition reimbursement for both Undergraduate and Graduate degree program
- Access to a complimentary concierge service that assists with nearly any item on your to-do list
- Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
- Wellness initiatives and events throughout the year to help team members stay healthy
- Loan discounts for certain secured and unsecured loans and mortgages
- Opportunities for pay increases, incentives and profit-sharing, based on performance
- Onsite subsidized top notch Cafe 26 for team members' use
- Onsite bowling center
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
