Financial Services Representative II
City of Roswell, GA•Roswell, GA
234d
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About The Position
The purpose of this classification is to perform and provide analytical analysis and customer service duties to support the account management and billing operations for City property taxes and utility billing. Work involves establishing and maintaining account information; performing data analysis of customer accounts and retrieval; assisting citizens with account questions; maintaining related files and records; analysis of account records; contacting customers to collect delinquent accounts; initiating actions for non-payment; and/or receiving and posting payments from mail and on-line payments.
