Financial Services Representative I - Miami Gardens Walmart

Dade County Federal Credit UnionDoral, FL
15d$20Onsite

About The Position

Responsibilities include cross-selling credit union products and services that meet our member’s financial needs. Candidate will provide account services and resolve member inquiries. This is a high contact position requiring the ability to communicate face to face effectively with prospective/current members and to represent the credit union in a positive and professional manner.  Candidate will also be part of the Float Staff which requires to go to various branches as needed.

Requirements

  • Intermediate PC skills are required, MS Office and Windows necessary.
  • Candidate must have excellent written and verbal communication skills.
  • Candidate must be detailed oriented and display excellent mathematical skills.
  • Schedule to include extended branch and Saturday hours .
  • Candidate must have the ability to travel throughout the branch network to provide staffing assistance at all branch locations.
  • High school diploma or equivalent required.
  • Bilingual: English and Spanish, Highly Desirable

Responsibilities

  • Process all financial transactions and member inquiries in an accurate and timely manner.
  • Accepts sales goals and understands the role played in achieving branch’s sales goals.
  • Establishes good rapport with members.
  • Possesses thorough knowledge of Dade County Federal Credit Union products and services.
  • Recognizes selling opportunities and effectively cross-sells credit union products and services to build member relationships.
  • Performs new account openings and all other related platform functions.
  • Has a thorough understanding of credit union loan products and handles all loan applications, including but not limited to accepting the loan application with all the required information.
  • Obtains all required licenses as established by Credit Union.
  • Handles inquiries, concerns and requests from members and employees.
  • Handles all account maintenance, all service related member needs and communicates to higher authority, when necessary.
  • Willingly assists all departments as requested.
  • Complies with all Bank Secrecy Act (BSA) regulations and standards. Attends all required BSA training.
  • Willing to assist in any other areas as requested.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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