Financial Services Representative/Counselor
About The Position
Reporting to the Campus Director for Student Financial Services, the Financial Services Representative/Counselor counsels students and families regarding all aspects of financial aid and payment options through various means of communication such as in-person, by telephone, by email, etc.. The Financial Services Representative/Counselor Provides administrative effectiveness and financial aid services, through an emphasis on individual attention to students and high-quality customer service. This position will require some evening and weekend hours, as well as travel to other Fordham University campuses.
Nice To Haves
- Experience in customer-oriented or consumer credit financing.
- Knowledge of financial aid software
Responsibilities
- Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.
- Takes responsibility for the marketing and formulation of individual payment plans, i.e. monthly payment plans and alternative loan options.
- Works with enrolled students to monitor progress through the payment process.
- Serves in all areas of financial services and financial aid administration, including but not limited to the counseling of students and parents, processing of applications, packaging, and facilitating the use of financing options.
- Administers specified financial services procedures and programs and supports compliance with procedures for all programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
