Slalom-posted 3 months ago
$151,000 - $206,000/Yr
Full-time • Senior
Grand Rapids, MI
5,001-10,000 employees
Professional, Scientific, and Technical Services

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

  • Expertise and experience with FSC including configuration of the FSC Platform
  • Expert level understanding of various components of the Salesforce product suite, such as Sales, Service, Community, Marketing, and App Clouds
  • Translate business requirements into well architected solutions that best leverage the Salesforce.com platform
  • Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
  • Manage technical scopes and client expectations
  • Demonstrate technical thought leadership
  • Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
  • Provides oversight and governance of all sold and managed Salesforce.com projects
  • Drives business development with the proper information, tools, and subject matter expertise to sell engagements and provide detailed estimates within the offering
  • Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
  • Interview potential candidates
  • Serve as a mentor/lead and people manager within the team
  • Ability to travel 20%
  • 10+ years of Consulting or Industry (Banking, Fins) experience
  • Experience and expertise with FSC, including configuration of the FSC Platform
  • Minimum 3 years of Salesforce platform experience (5+ years preferred)
  • Proven ability to design and optimize business processes and integrate business processes across disparate systems
  • Expert understanding of multiple facets of the Salesforce.com product suite, such as Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
  • Configuration experience using the Salesforce.com point-and-click developer interface
  • Awareness of programmatic solutions on the Salesforce platform including Apex and VisualForce
  • Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
  • Strong background in design and development of enterprise systems as part of a complete software product lifecycle
  • Familiarity with agile software delivery methodologies such as Scrum
  • Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a must
  • Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Mulesoft, Informatica, Jitterbit etc.) with Salesforce.com
  • Excellent client-facing written and oral communications skills
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
  • Meaningful time off and paid holidays
  • Parental leave
  • 401(k) with a match
  • Highly subsidized health, dental, & vision coverage
  • Adoption and fertility assistance
  • Short/long-term disability
  • Yearly $350 reimbursement account for well-being-related expenses
  • Discounted home, auto, and pet insurance
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