Financial Service Representative

SeaComm Federal Credit Union • Essex, VT

75d • $18 - $20

About The Position

To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recommend an effective credit union product solution. In addition, to assist members and potential members with their requests; prepare loan applications, respond to questions and concerns and effectively develop and maintain financial relationships with members through a consultative selling process to determine their needs and then fill the need with a product and/or service solution.

Requirements

• Experience: Six months to two years of similar or related experience.
• Education: A high school education or GED.
• Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Other Skills: Good listening and telephone skills; able to operate a 10-key calculator, typewriter and computer keyboard; able to make decisions with minimum information.

Responsibilities

• Provide general credit union information to members regarding products and services and works together to create financial options, which lead to sales closures, buyouts, and quality referrals.
• Prepare loan application for all lending requests and analyze current financial position of member.
• Make decision to approve, disapprove, or make recommendations and forward to a higher level for review and approval.
• Process member requests such as opening/closing accounts, make address changes, payroll changes, account information and help members reconcile their checking accounts.
• Serve as Teller as needed.
• Perform other duties as required.

Benefits

• Paid Time Off
• Paid Holidays
• 401K Plan
• Medical
• Dental
• Vision
• Free Telehealth Urgent Care
• Free Telehealth Mental Health Counseling
• Flexible Spending Account Option
• Life Insurance
• Dependent and Spouse Life Insurance Options
• Short Term Disability Insurance
• Long Term Disability Insurance
• Pet Insurance
• Aflac Insurance Options
• Legal/ID Shield Options
• Employee Referral Program
• Paid Volunteer Day
• Employee Loan Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 51-100 employees