Financial Service Representative

Attain Finance • Oak Lawn, IL

1d • Onsite

About The Position

Heights Finance, a member of the Attain Finance family, is a leading consumer credit lender with over 50 years of expertise in providing credit solutions across the U.S. and Canada. The company focuses on developing convenient, easily accessible financial services to meet customer needs. They are seeking individuals to join their dynamic team, which thrives on innovation and collaboration, and where contributions are valued. The role is part of a company that includes distinguished brands like Cash Money®, LendDirect®, and Heights Finance, all constantly evolving to better serve customers.

Requirements

• Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
• Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational Background: High School diploma or equivalent

Nice To Haves

• Associate or bachelor’s degree is a plus.
• 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Benefits

• Paid Time Off
• Medical
• Dental
• Vision
• Other voluntary coverages
• 401(K) program with company match
• Employee Assistance Program
• Emergency Relief Fund
• Diversity and Inclusion Council
• Tuition Reimbursement
• Leadership Development Programs
• Monthly Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED