Financial Service Representative

First Bank & Trust Co. • Wellston, OK

3d • Onsite

About The Position

This position is responsible for assisting customers with their financial needs and Lenders with their lending responsibilities.

Requirements

• Proficient computer, 10 key, and typing skills.
• Ability to compute basic math functions as well as ratios, yields, percentages.
• Strong verbal and written communication skills.
• Strong interpersonal skills: able to work well with a wide range of people.
• Strong organizational and time management skills.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Strong follow through on projects and deliverables.
• Strong analytical and problem-solving skills.
• Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
• Strong sense of customer service.
• Strong proficiency in computer skills, including Windows Applications, Excel, and Word.
• Strong sense of team work.

Nice To Haves

• Previous banking experience in a position providing exposure to deposit and lending areas preferred.
• Associates or Bachelor’s degree in Accounting, Finance or other business related area preferred.
• Experience/education should include clerical and or administrative duties.
• Customer service and sales experience preferred.

Responsibilities

• Greet customers entering the bank and direct customers to the appropriate area for assistance.
• Answer calls for Loan Officers and other Financial Service Representative’s as needed.
• Open deposit accounts including checking, savings, CDs and IRAs, rent safe deposit boxes and provide access to safe deposit boxes.
• Assist customers with account maintenance including printing temporary checks, accepting check orders, processing stop payments, accepting customer information (CIF) changes, transferring funds, etc.
• Provide customers with loan applications and assist with the application process.
• Responsible for the loan application data entry into the banks software.
• Assist Loan Officers with loan worksheets, preliminary disclosures and loan closings.
• Handle all aspects of loan documentation and preparation of all loan types.
• Assist Loan Officers with various correspondences and other projects as needed.
• Market all bank products by determining customer needs from conversations or customer relationships such as Visa Merchant, Remote Deposit, Cash Management and Trust Investments.
• Manage instant issuance of debit cards for customers as needed.
• Must be able to meet attendance and punctuality standards.
• Effectively work and cooperate with supervisors, co-workers and customers.
• Follow the direction of the supervisor.
• Perform other duties and projects as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees