Financial Service Representative
About The Position
As a Financial Service Representative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success. Build positive relationships and earn member trust to retain long-term connections Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal Use a proven model to identify members needs in order to make financial recommendations Member account maintenance Guide and assist members and business partners through loan applications and other member requests
Requirements
- Friendly, conversational and trustworthy
- Technologically proficient
- Passionate and sincerely concerned for others
- Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
- Educated with at least a high school diploma or equivalent
Responsibilities
- Engage in meaningful conversations with members to understand their financial needs
- Serve members with the right products at the right time to help them achieve financial success
- Build positive relationships and earn member trust to retain long-term connections
- Understand Arkansas Federal products and services to enhance the member experience, deepen relationships, and attract new members
- Use a proven model to identify members' needs in order to make financial recommendations
- Member account maintenance
- Guide and assist members and business partners through loan applications and other member requests
Benefits
- Earn up to $24 /hr!
- NO Weekends!
- Opportunity to make a difference in the lives of our members, team & communities
- Learning and development opportunities
- Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
- Medical, dental, vision & life insurance
- Long- & short-term disability
- 401(k) with employer match plus additional pension plan at $0 cost to employee
- Tuition reimbursement
- 4 weeks paid time off plus 11 paid holidays in the first year
- Advancement opportunities
- Arkansas Federal Credit Union membership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
