Financial Service Representative

Arkansas Federal Credit Union • Little Rock, AR

109d • $23

About The Position

Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.

Requirements

• Minimum of 2 years' related customer service experience.
• High school diploma or equivalent.
• Technologically proficient.
• Friendly, conversational, and trustworthy.
• Passionate and sincerely concerned for others.
• Knowledgeable of financial industry models and products.

Responsibilities

• Serve as an advocate and financial expert dedicated to helping members achieve their financial goals.
• Engage in meaningful conversations with members to better understand their financial needs.
• Build positive relationships and earn member trust to retain long-term connections.
• Understand Arkansas Federal products and services to enhance the member experience.
• Use a proven model to identify members' needs in order to make financial recommendations.
• Maintain member accounts.
• Guide and assist members and business partners through loan applications and other member requests.

Benefits

• Earn up to $23 /hr with experienced candidates able to earn even more.
• NO Weekends!
• Opportunity to make a difference in the lives of our members, team & communities.
• Learning and development opportunities.
• Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees.
• Medical, dental, vision & life insurance.
• Long- & short-term disability.
• 401(k) with employer match plus additional pension plan at $0 cost to employee.
• Tuition reimbursement.
• 4 weeks paid time off plus 11 paid holidays in the first year.
• Advancement opportunities.
• Arkansas Federal Credit Union membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED