Financial Service Representative (Staples Mill Road Location)

Argent Federal Credit Union • VA

131d

About The Position

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union. Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.

Requirements

• High School Diploma or Equivalent
• Previous experience in customer service and/or cash handling is preferred
• One year of experience as a credit union or bank teller preferred

Nice To Haves

• Banking, financial and cash handling background preferred
• Ability to set priorities and multitask
• Ability to handle sensitive information with discretion
• Excellent verbal and written communication skills
• Proven record of providing both internal and external customer service
• Attention to detail

Responsibilities

• Exhibit professionalism and trustworthiness
• Navigate multiple systems while interacting with members and processing transaction services
• Exercise active listening skills
• Cross-sell credit union products, services and promotions
• Meet or exceed assigned job production guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED