Financial Representative ED I Freestanding Emergency Department I Evening I Full Time

UF Health•Gainesville, FL

7d•Onsite

About The Position

Achieve professional growth and career fulfillment at UF Health Shands Hospital in Gainesville, Florida. Nationally recognized for excellence in healthcare, UF Health values the essential contributions of our clinical laboratory professionals and the impact they make on patient outcomes every day. Our patients and our people are at the center of everything we do. Take the next step in your career with UF Health.

Requirements

High school diploma or equivalent required
One (1) year of clerical experience in a patient-facing or public contact setting OR six (6) months of experience in a health-related business office or third-party payer environment
Proven ability to multitask, adapt to changing priorities, and make timely, sound decisions
Ability to work independently with minimal supervision
Proficiency with computer applications and multiple systems preferred
Strong verbal, written, and analytical communication skills
Adaptable, tactful, and able to perform effectively under pressure
Demonstrates professionalism, appropriate appearance, and a positive first-impression mindset

Nice To Haves

College-level coursework and knowledge of medical and insurance terminology preferred
Proficiency with computer applications and multiple systems preferred

Responsibilities

Perform patient registration for a Level 1 Trauma Center, including creation and verification of medical records and account numbers
Collect and verify demographic, insurance, financial, sponsorship, and guardian information from patients, families, providers, and external agencies
Process emergency department and observation admissions accurately and efficiently
Verify insurance eligibility and benefits electronically; obtain required authorizations within established timeframes
Identify, estimate, and collect patient financial responsibility at the point of service
Utilize third-party payer systems and websites to confirm coverage, authorizations, and financial obligations
Support revenue cycle performance by following registration guidelines to improve first-pass yield and reduce denials and accounts receivable
Obtain required regulatory documentation, including consents for treatment, financial agreements, and HIPAA acknowledgments
Collaborate with clinical and administrative departments to support timely and effective patient care
Screen visitors and issue security badges using the Passage Point system