Financial Relationship Banker

0101 The Huntington National Bank • Westfield, IN

400d

About The Position

As a Financial Relationship Banker at Huntington, you will be part of a welcoming and inclusive team dedicated to helping customers achieve their financial goals. This role focuses on building and maintaining strong relationships with both consumer and business customers by identifying their financial needs and recommending appropriate banking products and services. You will play a key role in enhancing customer satisfaction and loyalty through excellent service and proactive engagement.

Requirements

• High School Diploma or GED.
• Minimum of 1 year customer service and sales experience in banking, financial services, or goal-driven retail sales.
• Experience in business-to-business sales or military service in a relevant role.

Nice To Haves

• Bachelor's Degree.
• 1 year or more in customer service and sales in banking or financial services.
• Ability to build, deepen, and retain relationships.
• Demonstrated acumen in banking, sales, investments, and consumer lending.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking.
• Knowledge of consumer and business deposit products.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through pre-set appointments and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Educating customers on optimizing their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology, and policies.
• Adhering to all operational, security, risk, and regulatory policies and procedures.
• Performing other duties as assigned.

Benefits

• Equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED