Huntington Bancshares - Harbor Beach, MI

posted 2 months ago

Full-time
Harbor Beach, MI
Management of Companies and Enterprises

About the position

The Financial Relationship Banker at Huntington National Bank plays a crucial role in fostering and maintaining consumer and business customer relationships. This position is centered around understanding customers' financial goals and needs, providing tailored banking solutions, and ensuring excellent customer service in a supportive and inclusive team environment.

Responsibilities

  • Providing excellent customer service and effectively resolving customer issues.
  • Proactively identifying opportunities to grow customer relationships through pre-set appointments and referrals.
  • Educating and referring customers to other areas of the bank to deepen relationships.
  • Educating customers on optimizing their use of bank technology (online, mobile, and ATM banking).
  • Maintaining knowledge of all products, services, technology, and policies.
  • Adhering to all operational, security, risk, and regulatory policies and procedures.
  • Performing other duties as assigned.

Requirements

  • High School Diploma or GED and minimum of 1 year customer service and sales experience in banking, financial services, or goal-driven retail sales.
  • Experience in business-to-business sales or military service in a relevant role.

Nice-to-haves

  • Bachelor's Degree and 1 year or more in customer service and sales in banking or financial services.
  • Ability to build, deepen, and retain relationships.
  • Demonstrates acumen in banking, sales, investments, consumer lending, and business banking.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service