Financial Planner

Credent Wealth Management • Cincinnati, OH

83d

About The Position

As part of the Wealth Management Client Experience Team, the Financial Planner is an integral role to clients and in business activities as they are one of three licensed professionals connected to clients of the firm who have an excess of $500,000 on platform. The Wealth Advisor leads the investment management portion of the relationship and is accountable for business development and new-client onboarding. The Financial Planner supports the Wealth Advisor by attending educational events and building deep relationships with each client to deliver a Raving Fan experience. The Financial Planner also works closely with the Wealth Manager as the primary support. This includes building and maintaining comprehensive financial plans presented by the Wealth Manager, coordination and oversight of planning implementation directly with the client and serving as the client’s main point of contact for ongoing services. Although the Financial Planner does not perform the ongoing services, they are the sole point of contact between the client and the firm regarding these services. This professional team, including the Financial Planner, has regular client interaction, proactive outbound calls, and active participation in Goal Review and Risk Audit meetings. The primary measurement of success for the Financial Planner is solving all proactive and reactive transactional client requests quickly and accurately with a high level of communication.

Requirements

• Bachelor's degree required, preferable in Finance or Business Administration.
• 3+ years in Finance, Banking, Tax, accounting firms, or customer service-related field.
• Series 65 or equivalent required.
• Progressive analytical knowledge, client service, and interpersonal skills.
• Excellent verbal, written, and presentation communication skills.
• General understanding of account types (Roth, IRA, NQ, Trust, TODs, etc.).
• Adaptable, detail-oriented, and creative problem-solving.
• Ability to multitask, learn, and think beyond the current process.
• Proficient in Microsoft Office suite.
• Knowledge of different business and finance software.

Nice To Haves

• CFP Preferred

Responsibilities

• Adherence to the Wealth Management core process, while providing proactive and reactive service for clients within the Credent Experience.
• Meets with assigned clients a minimum of twice per year to foster and build long-term, trusting relationships through the Credent Experience.
• Assist the Wealth Manager in the Risk Audit gap analysis for clients within the context of their goals and make appropriate recommendations and adjustments as necessary pertaining to insurance, estate, and taxes.
• Assist the Wealth Manager in the Goal Review Meeting by guiding clients through a process of identifying and prioritizing financial and personal goals inclusive of retirement, college, major purchases, and miscellaneous planning needs.
• Serve as the client’s main point of contact for all questions regarding the online Credent Portal, ongoing services, and implementation of planning recommendations.
• Conduct regular outbound calls to keep clients informed of ongoing services, RMDs, and planning implementation.
• Participate in and support the Wealth Advisor at various firm-sponsored educational and social events with leads and clients.
• Through deep relational knowledge, execute Raving Fan initiatives each week in cooperation with team members.
• Work with team members in a way that is conducive with the mission, values, and beliefs of the company to provide client service beyond expectations.
• Remain knowledgeable of the policies and regulations of the regulatory bodies to ensure compliance with all work activities as well as comply with company-wide policies and regulatory bodies.

Benefits

• Standard office equipment
• Web conferencing software
• Cloud-based storage software
• Finance Planning Software
• CRM Software
• Microsoft Office Suite

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree