About The Position

This role supports the Chargebacks Team within the Customer Operations department. Key responsibilities in this role include processing chargeback claims from pharmaceutical wholesalers to manufacturers, verifying membership, and performing contract set ups. Must be able to multi-task and manage large volumes with a high level of accuracy. Must be able to understand and interpret a variety of policies/contracts. Strong communication skills and attention to detail are essential to this role.

Requirements

  • HS Diploma, GED or equivalent experience preferred.
  • Minimum of 1 year business to business collections experience highly preferred.
  • 1+ years' experience in related field preferred.
  • Must live within 1 hour of LaVergne, TN for working onsite.

Responsibilities

  • Demonstrates knowledge of financial processes, accounting policies, systems, controls, and work streams.
  • Demonstrates experience working in a transactional finance environment coupled with strong internal controls.
  • Possesses understanding of service level goals and objectives when providing customer support.
  • Works collaboratively to respond to non-standard requests.
  • Possesses strong organizational skills and prioritizes getting the right things done.
  • Processing chargeback claims from pharmaceutical wholesalers to manufacturers.
  • Verifying membership, and performing contract set ups.

Benefits

  • Medical, dental and vision coverage.
  • Paid time off plan.
  • Health savings account (HSA).
  • 401k savings plan.
  • Access to wages before pay day with myFlexPay.
  • Flexible spending accounts (FSAs).
  • Short- and long-term disability coverage.
  • Work-Life resources.
  • Paid parental leave.
  • Healthy lifestyle programs.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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