Financial Operations Associate

People Incorporated Mental Health Services • Eagan, MN

17h • $22 - $24 • Hybrid

About The Position

People Incorporated Mental Health Services is seeking a Financial Operations Associate to join our Finance team. This is a full-time hybrid position responsible for performing tactical financial duties for assigned programs, following established systems and timelines for financial processes and identify and help resolve gaps, barriers, and challenges in these processes. Schedule: Full-time, Monday-Friday 8am-4:30pm Location(s): 3000 Ames Crossing Rd St. 600, Eagan, MN 55121 Hiring Range: $22.00 - $23.50/ Hourly, based on qualifications Hiring Bonus: $1,000 external candidates People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Requirements

• The ability to pass the screening required by Federal Human Services Office of Inspector General to assure the employee has not been excluded from working in the Health Care Programs which receive federal funding.
• Ability to pass a Criminal Background Check.
• Associates degree.
• Minimum of two years of prior advanced administrative assistant or finance assistant experience.
• In lieu of an Associates degree and two years of experience, a high school diploma and four years of advanced administrative assistant or finance assistant experience OR a bachelor’s degree and 1 year advanced administrative assistant experience may be substituted.

Nice To Haves

• Bachelor’s degree in a related field.
• Preference will be given to candidates with prior experience working with individuals who have mental illness.
• Preference will be given to candidates with prior finance support experience within a not-for-profit environment or a healthcare setting.
• Preference given to those proficient in Microsoft Excel.

Responsibilities

• Deliver high-accuracy consumer financial processing, including insurance verifications, prior authorizations, re-authorizations, and co-pay workflows, ensuring timely completion and minimal errors that could affect service delivery or reimbursement.
• Maintain flawless data integrity when accessing, entering, or reporting on PHI within the EMR, consistently meeting HIPAA standards and organizational security expectations.
• Function as the unit’s technical and procedural expert, diagnosing workflow bottlenecks, identifying performance or compliance risks, and driving process improvements that enhance speed, accuracy, and consumer experience.
• Partner proactively with the Billing team to achieve high clean-claim rates, reduce reimbursement delays, and resolve denials or documentation gaps with urgency.
• Partner with Operational leadership to review, assess, approve and revise claims to assure first pass clean claims. Act as a leader to diagnose and correct issues independently.
• Build and sustain high-quality operational tools, including spreadsheets, databases, and documentation, ensuring data reliability and supporting efficient decision-making and reporting.
• Communicate with clarity, professionalism, and problem-solving focus, strengthening relationships and ensuring issues with consumers or stakeholders are addressed quickly and effectively.
• Contribute to a high-performance, cross-trained team, providing reliable back-up coverage and maintaining operational continuity during staff absences or workload surges.
• Engage fully in required training, meetings, and compliance activities, applying knowledge to elevate personal performance and overall unit effectiveness.
• Demonstrate dependable, consistent attendance, supporting workflow stability and meeting the operational demands of the unit.
• Execute additional assigned duties that advance departmental objectives or organizational performance.

Benefits

• Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.
• People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees