About The Position

The Unclaimed Property (UCP) Associate ensures secure handling and competent processing of UCP client information and data, along with Chubb payment re-issues. This position is part of the Finance Operations Team as part of the AP Compliance Team located in Richmond, Indiana. Under the guidance of the AP Compliance Team's supervisor, in conjunction with the Escheatment Lead, incumbent provides a range of general services in support of UCP activities with duties that include: Data cleanup and ongoing data maintenance. Assisting with preparation of due diligence letters. Developing strong relationships with vendor contacts. Responding to inquiries received via phone and email from customers of all levels, in a friendly and respectful way. Ensuring UPC due diligence responses and documentation meet Chubb compliance requirements. Entering payment vouchers.

Requirements

  • Knowledge of Microsoft Office Suite and data processing systems, specifically PeopleSoft AP and Tracker Pro.
  • Understanding of customer service standards.
  • Ability to multi-task and organize multiple tasks.
  • Strong organizational and time management skills.
  • High accuracy and attention to detail.
  • Effective written, verbal, and interpersonal communication skills.
  • Self-motivated but team-oriented.
  • Ability to follow instructions while taking appropriate initiative.

Responsibilities

  • Ensure secure handling and processing of UCP client information and data.
  • Assist with preparation of due diligence letters.
  • Develop strong relationships with vendor contacts.
  • Respond to inquiries received via phone and email from customers.
  • Ensure UPC due diligence responses and documentation meet compliance requirements.
  • Enter payment vouchers.
  • Perform data cleanup and ongoing data maintenance.
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