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The position serves as the technical expert and principal advisor in all aspects of the Pay and Benefits Program for the Army Reserve, which consists of approximately 12,000 civilians located throughout CONUS/OCONUS. The incumbent is responsible for all civilian pay and benefit support functions, acting as an intermediary between the serviced clientele and the servicing Defense Finance and Accounting Services (DFAS) Center. The role involves receiving and analyzing problems related to automated pay applications, utilizing automated payroll/personnel systems for input, output analysis, and corrections. The incumbent will coordinate with Army Reserve employees, managers, Time Keepers, and DFAS to provide advice and assistance in resolving payroll issues, as well as providing technical guidance on complex issues involving civilian pay, benefits, entitlements, allowances, and other related matters.