Financial Lines Claims Manager

Zurich Insurance • New York, NY

158d • $170,000 - $195,000 • Remote

About The Position

We are currently looking to add a Claims Manager to join our Management Solutions Group and work out of our 4 World Trade Center, NY or Parsippany, NJ office. The selected candidate will lead and direct a team of Legal Claims Professionals in low to high exposure Claims primarily in our Private not-for-Profit (PNP) group including management liability, employment practices and fiduciary liability claims. The Claims Manager is expected to coordinate the work activities of the team, and has responsibility for performance, development, and coaching of staff. The Manager will also act as a technical resource for the team. This position has clear and distinct accountability for business results and is expected to manage internal and external customer relationships. The Claims Manager plays a critical role in interacting to exchange timely information with upstream claim managers, line of business underwriters, actuaries and finance, as well as developing, maintaining and servicing broker and account relationships. The selected candidate must be flexible to work across other Financial Lines teams as needed.

Requirements

• Juris Doctor and 5 or more years of experience in the Claims area OR
• Bachelor's Degree and 6 or more years of experience in the Claims area OR
• High School Diploma or Equivalent and 8 or more years of experience in the Claims area.
• Customer service experience.
• Experience with Microsoft Office.
• Experience collaborating across work groups.
• Knowledge of insurance legal statutes and procedures.
• Knowledge of the insurance industry, claims and the insurance legal and regulatory environment.

Nice To Haves

• Negotiation experience.
• In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment.
• Experience handling Financial Lines Claims.
• Ability to effectively present information to LOB manager, claimants and customers.
• Excellent communication skills.
• Problem solving skills.
• Analytical Skills.
• Advanced Degree.
• Leadership and/or Employee Development Experience.
• AIC.
• SCLA.
• CPCU.

Responsibilities

• Lead and direct a team of Legal Claims Professionals.
• Manage low to high exposure Claims in the Private not-for-Profit (PNP) group.
• Coordinate work activities of the team.
• Responsible for performance, development, and coaching of staff.
• Act as a technical resource for the team.
• Manage internal and external customer relationships.
• Interact with upstream claim managers, line of business underwriters, actuaries, and finance.
• Develop, maintain, and service broker and account relationships.
• Work across other Financial Lines teams as needed.

Benefits

• Competitive compensation.
• Short-term incentive bonuses.
• Merit increases.
• Comprehensive employee benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree