Financial Interview Specialist - NEW Crisis Receiving Center

Horizon Behavioral Heal • Lynchburg, VA

2d • Onsite

About The Position

The Financial Interview Specialist conducts financial interviews with individuals to ensure accurate billing based on available resources. Responsibilities include one on one work with individuals to complete financial interviews; verify insurance coverage, including Medicaid; and assist customers with billing inquiries.

Requirements

• High School Diploma or GED. Associate's degree in related field preferred.
• One to two years of related work experience or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• Knowledge of billing procedures/policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies.
• Knowledge of available federal, state, and local benefits.
• Knowledge of the principles, procedures, and techniques related to financial intakes, client billing, Medicaid, Medicare, and commercial insurances.
• Knowledge and understanding of the Department of Social Services rules and regulations.
• Exceptional attention to detail.
• Ability to record accurate data and complete documentation within established expectations and by communicated deadlines.
• Excellent phone and email etiquette.
• Excellent active listening skills.
• Ability to drive and must possess a valid driver's license.
• May be required to travel to different Horizon worksites during the day based on operational needs or provide admin support at other locations.
• Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.
• Willing and available to work modified schedules (weekends, holidays, etc.) as required.

Nice To Haves

• Associate's degree in related field

Responsibilities

• Conducts financial interviews with individuals
• Ensure accurate billing based on available resources
• One on one work with individuals to complete financial interviews
• Verify insurance coverage, including Medicaid
• Assist customers with billing inquiries

Benefits

• Participation in the Virginia Retirement System (VRS)
• Options exist for life, health, dental, and vision insurance
• Generous annual leave policy
• Time allocated for sick leave and additionally for paid holidays
• Horizon’s annual wellness programs
• Opportunities to interact with the community through the year
• Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs
• Discounts at some local universities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees