Financial Healthcare Coordinator
About The Position
NuvoAir Medical is a technology-enabled pulmonary care organization that is focused on improving outcomes for patients with chronic respiratory diseases such as COPD, asthma, sleep apnea, and other complex pulmonary conditions. Our relationship-based model combines remote patient monitoring and proactive clinical engagement to keep patients healthier and out of the hospital. Complex conditions like COPD are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs. At NuvoAir, we believe people deserve a better healthcare experience. Our team embraces the challenges that others canât or wonât - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. The Financial Healthcare Coordinator is responsible for submitting accurate and timely claims, ensuring proper reimbursement, and supporting the overall revenue cycle process. This role includes charge entry, claim submission, payment posting, and basic follow-up on unpaid or denied claims. The Financial Healthcare Coordinator works closely with clinical and administrative teams to resolve discrepancies, ensure documentation supports billed services, and maintain compliance with payer requirements. Success in this role requires strong attention to detail, knowledge of medical billing practices, and the ability to work efficiently in a high-volume environment while meeting monthly billing deadlines.
Requirements
- High school diploma or equivalent (Associateâs or Bachelorâs degree in healthcare administration or related field is a plus)
- Previous experience in a similar role, preferably in healthcare
- Knowledge of medical billing and coding processes
- Familiarity with EHR systems and insurance verification software
- Strong customer service and communication skills
- Attention to detail and ability to work accurately in a fast-paced environment
- Proficiency with computer software applications, including Google Suite
Responsibilities
- Respond to patient calls, emails, and voicemails regarding financial matters, billing questions, insurance coverage, and payment options.
- Provide follow-up support to patients regarding outstanding balances, billing inquiries, and claim issues.
- Address provider, MSO, and internal team questions related to billing and claims.
- Conduct benefit checks to verify patient insurance eligibility, coverage, and limitations.
- Obtain necessary authorizations for services as required by insurance providers.
- Communicate insurance coverage details to patients, providers, and internal teams.
- Review, process, and troubleshoot claims in the EHR system, ensuring accuracy and compliance with billing guidelines.
- Identify and resolve discrepancies or errors in claims submissions.
- Adapt to evolving responsibilities and other ad hoc tasks as workflows and patient needs change.
- Identify patterns in claim denials for management to address
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
