Financial Eligibility Advisor

Saint Peter's Healthcare System•New Brunswick, NJ

13d•$18 - $27

About The Position

The Financial Eligibility Advisor will: Interview patients both inpatient and outpatient, to determine financial eligibility and screen for financial assistance. Counsel patients and/or families with empathy and concern and secure adequate resources for patients and families based upon assessed needs at the time of the interview. Maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients. Diligently and efficiently navigates systems essential for financial screenings

Requirements

Experience in public contact work, that preferably involves interviewing. Healthcare billing experience preferred.
Knowledge of Charity Care, NJ Medicaid Program, HIPAA, and EMTALA preferred.
Must possess high level of interpersonal skills in order to perform accurate and effective interviews on patients and their families with regard to financial.
Ability to remain calm and professional when interviewing, providing counseling, and advising patients and their families during periods of stress.
Must possess a high level of analytical abilities necessary to assess patient needs, while following policies, rules and regulations not only for hospital but also for State and Federal Agencies.
Bilingual (English/Spanish) strongly preferred.
Must be flexible to cover other sites as needed.

Responsibilities

Interview patients both inpatient and outpatient, to determine financial eligibility and screen for financial assistance.
Counsel patients and/or families with empathy and concern and secure adequate resources for patients and families based upon assessed needs at the time of the interview.
Maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients.
Diligently and efficiently navigates systems essential for financial screenings