Financial Educator Remote
About The Position
Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility , the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization . We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including Reproductive Science Center of the San Francisco Bay Area —we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team at Reproductive Science Center of the San Francisco Bay Area in California . Schedule: Monday through Friday, from 7:00 AM to 3:30 PM Pacific Time Compensation: $29 to $31 per hour (commensurate with experience) This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.
Requirements
- Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
- Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
- Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
- Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
- Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
- High level of customer service essential
Nice To Haves
- Bachelor's Degree preferred
- Experience working in an OB/GYN office is a plus
Responsibilities
- Consult with patients regarding their benefits, coverage and financial options
- Perform aspects of benefit verification and prior authorization
- Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off, paid holidays, and paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
