Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite

Alorica • Tucson, AZ

112d • $17

About The Position

Join Team Alorica. At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. At Alorica we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within! But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees