Financial Crimes Consultant

ITS Inc • Des Moines, IA

6h • Hybrid

About The Position

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.

This is a hybrid position based out of our Des Moines, IA office with up to 75% travel.

SHAZAM is looking for a Financial Crimes Consultant to join our team. In this role, you will be responsible for developing, maintaining, and delivering comprehensive training for SHAZAM customers on financial crimes, card fraud, loss prevention, and related risk and security topics. This role serves as a subject‑matter expert for both external clients and internal teams, ensuring alignment with regulatory requirements and industry best practices.

Requirements

• 5+ years of experience in law enforcement or a related field, with extensive experience in financial crimes investigations and robbery response.
• Demonstrated experience creating and maintaining training materials.
• Proven ability to deliver presentations to large and small audiences via in‑person sessions, webinars, and other formats.
• Proficient in MS Office applications, specifically Word, Excel, and PowerPoint.

Responsibilities

• Maintain expert‑level knowledge of financial crimes, card fraud, loss prevention, and related industry and geographic trends.
• Consult on Incident Response, Disaster Recovery, and crisis‑management planning.
• Understand and apply financial‑institution training requirements related to financial crimes under FDIC, FFIEC, and other governing bodies.
• Create and deliver training materials and presentations for financial institutions, associations, and other audiences—both in person and via virtual platforms.
• Propose and research new training topics tailored to specific audiences.
• Support internal SHAZAM staff through coaching and subject‑matter expertise.
• Serve as a resource to media and internal teams on fraud‑related topics.
• Maintain strong communication with senior leadership and cross‑functional teams.
• Represent SHAZAM professionally during all events, including those outside regular business hours.

Benefits

• A mission-driven company with a strong sense of purpose
• A hybrid work environment that values flexibility and collaboration
• Opportunities for professional development and career growth
• A culture that values innovation, integrity, and community impact
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work – PTO, VTO, paid parental leave, and company holidays
• Educational assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed