Financial Crimes Compliance Technology Systems Analyst

THE DART BANK•Mason, MI

19h•Onsite

About The Position

This position is responsible for maintaining, updating, and optimizing the Financial Crimes Compliance (FCC) team’s data and technology systems by working closely with the FCC Leaders to ensure that the software is being utilized effectively. Provides training, tools, and ongoing support for users of data repositories and transaction monitoring systems (as applicable). Serves as subject matter expert for reporting systems and sources that support strategic initiatives, ensuring the bank can meet regulatory needs and be competitive in the markets we serve and the ones we want to serve in the future. Additionally, the candidate would utilize bank-reporting software and is responsible for the completion of special report requests. Is also responsible for assisting with various data initiatives identified. These initiatives may include but are not limited to, scorecard creation, data analysis, data reconciliation, data entry, etc.

Requirements

Associate degree in Business, Finance, Accounting, or Management Information Systems or equivalent work experience.
Must have an analytical and problem-solving mindset that can create efficient and repeatable systems.
Exhibits sound and accurate judgement; supports and explains reasoning for decision; makes timely decisions.
Manage time effectively to focus on deadlines and prioritization.
Highly adaptable, positive, resilient, and open to new ideas.
Analytical and investigative ability to conduct research and brainstorm creative solutions.
Ability to communicate effectively, in person and in writing.
Interpersonal, organizational, task management, and documentation skills.
Possess the ability to work independently, without direct supervision and in a collaborative environment, while providing positive support to others.
Excellent documentation and planning skills.
Maintains confidentiality, sensitive to confidential materials and matters.
Minimum of 5 years of business banking experience or related experience in banking.
Previous experience in deposit operations and payment systems.

Nice To Haves

Fraud and AML experience is a plus.
Experience with fraud and AML transaction monitoring systems a plus.

Responsibilities

Leverage experience with Jack Henry, Cognos, and Xperience tools to develop, maintain, and optimize operational and financial reports, ensuring accurate scorecard calculations and actionable business insights.
Utilize Power BI to design and implement interactive dashboards and scorecards, performing advanced calculations and aggregations to deliver meaningful reporting for performance tracking and decision-making.
Serves as the subject matter expert for a subset of reporting and transaction monitoring systems and software.
Assists the BSA Technology Manager with maintaining, updating, and optimizing FCC reporting and technology systems.
May act as a System Administrator and assist with ownership of all FCC technology platforms.
Meets with stakeholders and internal end users to define business requirements and system goals, prioritize, identify, and resolve system issues.
Interacts with the appropriate departments and vendors on the analysis and testing of all new system enhancements.
Aid in establishing work procedures to meet production schedules.
Works with vendors to ensure that products and services are delivered according to contractual agreements.
Assist with vendor evaluation relative to FCC software applications.
Continually look for efficiencies that can be utilized between all chosen technology platforms.
Works with corporate trainer to train new employees on systems they will utilize as well as provide retraining as necessary.
Reviews all vendor releases for supported applications and summarizes the capability provided by the release making recommendations as to applicability to current user needs, current systems compatibility and recommends implementation priority.
Works with corporate trainer to ensure proper training and team notifications.
Install, test, and debug new enhancements received from software vendors in accordance with standard operating procedures and practices to ensure proper utilization before implementation of the production system.
Supports the user departments with technology-related issues with regards to the FCC software solutions, including training as needed.
Has a working knowledge of all applications offered and is familiar with information contained in user manuals to assist in supporting users.
Works with the internal departments of the FCC team to ensure systems are meeting the respective team needs while maintaining proper regulatory compliance.
Serves as application user group liaison.
Reaches out to user groups for support and replies to submissions of other user group members.
Submits system enhancement requests and problems through vendor portal and works to gain user group support of requests.
Ensure products and services are fully utilized.
Creates, modifies, and runs special request reports for user departments.
Ensures the protection of good customer relations in the handling of customer problems and assists other departments when they need information for resolving customer concerns.
Assists in working with Jack Henry & Associates and other vendors to resolve input and update issues.
Always follow security processes and procedures to mitigate losses to the bank.
Ensure that all documents and information are handled are kept in strict confidence.
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
Completes other duties as directed by the BSA Technology Manager or Chief Risk Officer.
Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
Other duties as assigned.