Financial Crimes Business Strategy Specialist (US

TD • Jacksonville, FL

1d • $91,000 - $136,240

About The Position

Job Description Summary: The Fraud Business Strategy Specialist will manage a portfolio of one or more fraud supported business lines while generating multifaceted insights, understanding and enacting strategic direction. The Specialist will be accountable for hands on delivery of objectives, projects, process changes, reporting/forecasts, and business partnership meetings. Depth & Scope: Oversight of fraud attacks and trends impacting identified area Partners with senior leadership to implement countermeasures in accordance with strategic goals Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises Implements procedure and project changes Adheres to Change Management protocols Leverages business level reporting to identify fraud trends and provide insight based on area of oversight Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines Provides monthly business partner loss/operational performance updates and participate in review sessions May be responsible for the day to day management of Fraud vendors When working on formal projects, expectation is these projects are a moderate cost and risk rating/tier

Requirements

• Bachelor's degree in a related discipline
• 3-5 years of work experience in a related capacity
• Proficient with Microsoft Office applications; Advanced Excel preferred
• Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required
• Skilled in managing budgets, P&L and resource allocation
• Ability to handle confidential information with discretion

Nice To Haves

• Experience in fraud management preferred

Responsibilities

• Oversight of fraud attacks and trends impacting identified area
• Partners with senior leadership to implement countermeasures in accordance with strategic goals
• Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises
• Implements procedure and project changes
• Adheres to Change Management protocols
• Leverages business level reporting to identify fraud trends and provide insight based on area of oversight
• Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project
• Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes
• Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met
• Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines
• Provides monthly business partner loss/operational performance updates and participate in review sessions
• May be responsible for the day to day management of Fraud vendors
• Supports the strategic direction of the fraud supported business and play a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk
• Participates in identifying, designing and testing solutions and supporting the implementation of business projects/initiatives
• Participates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/ or strategic plan/ deliverables/ frameworks/ short to long term goals etc.)
• Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed
• Collaborates with partners on business challenges and deliver fact-based advice that aligns to strategy and drives shareholder value
• Supports the development and implementation of operational strategies/ standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectives
• Participates in establishing and executing development/ input on fraud impact for business cases as well as drive towards execution of deliverables to meet the desired results
• Develops and delivers presentations/ communications to management, stakeholders, and project owners after ensuring data analysis and insights are reviewed by management to validate accuracy and minimize errors
• Will support the development of business requirements and facilitate project execution as well as educate/ train business users on how to integrate analytics into Decisions
• Keeps abreast of emerging issues, trends, and evolving fraud risks and assess potential impacts to the Bank
• Assesses/ identifies key issues and escalate to appropriate levels and relevant stakeholders where required
• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetite
• Provides thought leadership and/or industry knowledge for own area of expertise
• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest
• Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency
• Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services
• Participates in knowledge transfer within the team and business units
• Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
• Creates an extraordinary place to work, advance and sustain a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary employee experience

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees