Financial Crime Coordinator
About The Position
Full Time Financial Crime Coordinator - La Crosse, WI: Kwik Trip Inc. has an excellent opportunity for a Financial Crime Specialist. This co-worker will be responsible for using Loss Prevention and Risk Management tools to help protect Kwik Trip's assets and guests Regular tasks include:Analyzing transactions and tracking fraudulent activity for all stores through analyzing reports and dataDefining opportunities and problems, establishing facts, and making valid conclusions.Communicating with internal departments, stores, and law enforcement through e-mail, mailings, meetings, and reports of emerging trends and fraud ring activityPulling video, pictures, receipts, and other documents for legal cases as necessaryCompiling documents and filing required paperwork to request restitution from fraud, property damage, theft, and robberies for all Kwik Trip, Inc locationsProperly coding restitution checks that are receivedData entry for new fraud accountsProvide fraud risk recommendations and training to retail storesProvide quality guest service to all non-cash guestsMaintain fraud risk rules and monitoring transactions in fraud reduction softwareSending legal notices to accounts with returns or high balancesMaintaining files for collection data, uploading documents to electronic databases, and assisting with address/phone updatesAssist audit team with investigations and recommendationsRepresenting Kwik Trip, Inc. in court, in person or electronically for required appearances associated with fraud cases worked.Recommend actions to mitigate identified risks, including account closures or additional due diligence checks
Requirements
- Educational background normally attained through the completion of an Associate's degree
- Minimum of 1 year related experience
- Demonstrate ability to communicate (oral and written) effectively with guests and/or coworkers where strong interpersonal skills are required
- Prior experience with video and recording systems
- Strong time management, judgment, decision making and problem-solving skills
- Knowledge of up-and-coming payment methods and processing
- Self-directed and proficient in Microsoft Office products
- High attention to detail, accuracy, and follow-through
- Excellent organizational skills with the ability to adapt to a rapidly changing environment
- Guest service and proper phone etiquette
- Ability to maintain highly confidential information
Nice To Haves
- Knowledge of AS/400 system, skip tracing sites, SAP, and collection software is a plus
- Knowledge of court hearing processes and legal structure
Responsibilities
- Analyzing transactions and tracking fraudulent activity for all stores through analyzing reports and data
- Defining opportunities and problems, establishing facts, and making valid conclusions.
- Communicating with internal departments, stores, and law enforcement through e-mail, mailings, meetings, and reports of emerging trends and fraud ring activity
- Pulling video, pictures, receipts, and other documents for legal cases as necessary
- Compiling documents and filing required paperwork to request restitution from fraud, property damage, theft, and robberies for all Kwik Trip, Inc locations
- Properly coding restitution checks that are received
- Data entry for new fraud accounts
- Provide fraud risk recommendations and training to retail stores
- Provide quality guest service to all non-cash guests
- Maintain fraud risk rules and monitoring transactions in fraud reduction software
- Sending legal notices to accounts with returns or high balances
- Maintaining files for collection data, uploading documents to electronic databases, and assisting with address/phone updates
- Assist audit team with investigations and recommendations
- Representing Kwik Trip, Inc. in court, in person or electronically for required appearances associated with fraud cases worked.
- Recommend actions to mitigate identified risks, including account closures or additional due diligence checks
Benefits
- Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
