Financial Counselor

Trinity Health Corporation•Muskegon, MI

62d

About The Position

POSITION QUALIFICATIONS High school diploma or equivalent required. Associates Degree preferred. One year of hospital billing and/or collection experience required or 1 year of experience in hospital insurance verification and collection processes in required in one or more of the following disciplines - Patient Billing/ Accounting, Accounts Receivable Management, or Patient Access. Patient Access candidates need to possess insurance verification experience with interpretation of medical benefits of multiple insurance plans. Ability to understand and utilize hospital computer software as well as third party online inquiry systems. Working knowledge and experience in the Medicaid application process. Working knowledge of commercial healthcare benefits, government programs and sources of financial aid available to patients, including strong knowledge of State, County and Federal Assistance Programs required. Interpersonal skills necessary to assertively establish patient financial arrangements and effectively provide education and financial counseling to patients and families in a courteous, diplomatic manner 64hrs per pp 3:00 pm - 12:00 am/ weekend rotation (every 3), no holidays Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Requirements

High school diploma or equivalent required.
One year of hospital billing and/or collection experience required or 1 year of experience in hospital insurance verification and collection processes in required in one or more of the following disciplines - Patient Billing/ Accounting, Accounts Receivable Management, or Patient Access. Patient Access candidates need to possess insurance verification experience with interpretation of medical benefits of multiple insurance plans.
Ability to understand and utilize hospital computer software as well as third party online inquiry systems.
Working knowledge and experience in the Medicaid application process.
Working knowledge of commercial healthcare benefits, government programs and sources of financial aid available to patients, including strong knowledge of State, County and Federal Assistance Programs required.
Interpersonal skills necessary to assertively establish patient financial arrangements and effectively provide education and financial counseling to patients and families in a courteous, diplomatic manner