Financial Counselor, ED- Full Time - St. Mary Medical Center

Trinity Health • Middletown Township, PA

4d

About The Position

St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Financial Counselor to join our ED team!
Employment Type:
Full Time
Shift:
40hrs/wk, rotating shift.
Summary:
Under general supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments.

Requirements

• HS diploma or equivalency.
• Minimum 2-4yrs of related experience in insurance verification and medical office/hospital customer service.
• National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Nice To Haves

• Associate degree (Preferred).

Responsibilities

• Benefit verification: Reviewing insurance plans to determine patient eligibility and coverage for upcoming treatments.
• Financial assistance applications: Assisting patients in completing financial aid applications and necessary paperwork to qualify for assistance programs.
• Payment plan creation: Setting up customized payment plans for patients with high out-of-pocket costs.
• Prior authorization management: Obtaining necessary prior authorizations from insurance companies for specific procedures.
• Debt collection follow-up: Contacting patients with outstanding balances to discuss payment options and manage collections process.

Benefits

• Medical, Dental, & Vision Coverage
• Retirement Savings Program
• Paid Time Off
• Tuition Reimbursement
• Free Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees