FINANCIAL COUNSELOR (3p-11p)
About The Position
Since 1987, Laurel Ridge Treatment Center has been the premier provider of specialized behavioral health and addictive disease services in San Antonio and South Texas. Our 330-bed facility is one of the largest freestanding psychiatric hospitals in the United States. Set on a therapeutic 29-acre campus in north central San Antonio, Laurel Ridges serves as the setting for the treatment for children, adolescents, young adults, adults, veterans and military personnel. Laurel Ridge’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, PTSD, depression and anxiety, mental illnesses and addictive disease disorders such as alcoholism, drug addiction and substance abuse. Laurel Ridge Treatment Center is part of one of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS). UHS has been recognized as one of the World’s Most Admired Companies by Fortune for 10 years in a row. Universal Health Services (UHS) One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. POSITION PURPOSE: The Financial Counselor is a vital role in the Business Office at Laurel Ridge Treatment Center. The Financial Counselor is responsible for providing a high level of customer service and support, verification of insurance benefits, advising insurance providers of estimated expenses, resolving insurance issues for patients, maximizing cash collections and minimize bad debt expense. The Financial Counselor maintains integrity of patient accounting, service excellence, professionalism, and patient confidentiality.
Requirements
- High School Diploma or GED
Responsibilities
- Familarizes with insurance carriers contracted with Laurel Ridge Treatment Center
- Places phone calls to patients, patient family members, insurance companies, and facility team members in an attempt to acquire information necessary to verify insurance and coverage
- Maintains patient demographic information and data collection systems
- Verifies insurance eligibility for treatment and services
- Provides financial counseling and payment options
- Answers questions from patients, clerical staff and insurance companies.
- Performs miscellaneous job-related duties as assigned.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations; adheres to APC policies and procedures
Benefits
- Free meals
- Employee Recharge Massage Zone
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision, and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Career development opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
