Financial Counselor

Lifepoint Health • Olathe, KS

8d • Onsite

About The Position

The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility’s services. Counselor assesses patients’ financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangements, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. Counselor is responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO,PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient’s out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient’s financial circumstances to ensure fair and reasonable repayment terms.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• May be required to work flexible hours and overtime.

Responsibilities

• Provides guidance to patients in all aspects of their financial responsibilities
• Assesses patients’ financial ability and determines ability to pay
• Advises patients on insurance benefits and explains financial liability
• Collects payment and negotiates payment arrangements
• Secures financing and identifies funding sources
• Resolves patient confusion about financial obligations
• Accurately and timely verifies insurance benefits
• Contacts patients/guardians for insurance information
• Researches and maintains knowledge of insurance reimbursement rates and criteria
• Evaluates plans to estimate patient out-of-pocket charges
• Collects co-pays, co-insurance, deductibles
• Explores patient’s financial circumstances for fair repayment terms

Benefits

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees