Financial Counselor

Rutland Regional Medical CenterRutland, VT
55d$17 - $26

About The Position

Responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services and collecting co-pays, deductibles and deposits prior to scheduled services. This position serves as liaison between the patient, the physician, the hospital and payers.

Requirements

  • Bachelor's degree in healthcare, business, sociology or related field or equivalent combination of education and experience.
  • 2 years of related experience.
  • Certified Application Counselor (CAC) or required to obtain within 90 days of hire
  • Ability to review patients billing information in-person or on the phone verbally and in writing: explain financial assistance program and help with insurance enrollment when applicable.
  • Demonstrated ability to interpret and apply policy and regulation of heathcare programs.
  • Demonstrated moderate knowledge of medical terminology.
  • Demonstrated moderate knowledge of basic computer skills.
  • Math skills: required to calculate income, balances & deposits.
  • Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
  • Demonstrated ability to exercise high degree of confidentiality.

Responsibilities

  • Identifying payer sources for uninsured and underinsured patients
  • Identifying patient financial responsibility for services
  • Collecting co-pays, deductibles and deposits prior to scheduled services
  • Serve as liaison between the patient, the physician, the hospital and payers
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