Financial Counselor, ED - Full Time
About The Position
St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Financial Counselor to join our ED team! Employment Type: Full Time Shift: 40hrs/wk, rotating shift. Job Description Summary: Under general supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments . Benefit verification: Reviewing insurance plans to determine patient eligibility and coverage for upcoming treatments. Financial assistance applications: Assisting patients in completing financial aid applications and necessary paperwork to qualify for assistance programs. Payment plan creation: Setting up customized payment plans for patients with high out-of-pocket costs. Prior authorization management: Obtaining necessary prior authorizations from insurance companies for specific procedures. Debt collection follow-up: Contacting patients with outstanding balances to discuss payment options and manage collections process.
Requirements
- HS diploma or equivalency.
- Minimum 2-4yrs of related experience in insurance verification and medical office/hospital customer service.
- National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Nice To Haves
- Associate degree (Preferred).
Responsibilities
- insurance verification and eligibility
- assessment of patient financial requirements
- counseling patients on insurance benefits and co-payments
- Benefit verification: Reviewing insurance plans to determine patient eligibility and coverage for upcoming treatments.
- Financial assistance applications: Assisting patients in completing financial aid applications and necessary paperwork to qualify for assistance programs.
- Payment plan creation: Setting up customized payment plans for patients with high out-of-pocket costs.
- Prior authorization management: Obtaining necessary prior authorizations from insurance companies for specific procedures.
- Debt collection follow-up: Contacting patients with outstanding balances to discuss payment options and manage collections process.
Benefits
- Medical, Dental, & Vision Coverage
- Retirement Savings Program
- Paid Time Off
- Tuition Reimbursement
- Free Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
