Financial Counselor (Monthly Bonus)
About The Position
Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Ridgeview Institute Monroe! Are you an experienced and detail-oriented Financial Counselor ready to play a pivotal role in verifying benefits and eligibility for admissions? Join our team at Ridgeview Institute Monroe and make a meaningful impact in patient financial services! As a Financial Counselor, you will verify benefits and eligibility on all admission inquiries, prepare admission folders, and collect co-pays/deductibles from patients. You will also be key in establishing effective and timely payment plans, coordinating with utilization review and discharge planning to minimize non-payment risk, and ensuring accurate financial collections. Your role will be crucial in helping patients understand their financial responsibilities while supporting both Inpatient and Outpatient Services.
Requirements
- High School graduate or equivalent preferred.
- At least one (1) year of experience in a health care collections or related field, or any combination of education, training, or experience in a health care business office environment.
- May be required to work flexible hours and occasional overtime.
Nice To Haves
- Experience with insurance billing, computer, and business software programs (Excel) preferred.
Responsibilities
- Accurately verify insurance benefits and eligibility for all admissions.
- Prepare admission folders and collect co-pays/deductibles from patients.
- Assist with payment plans and coordinating financial arrangements with collection personnel.
- Collaborate with utilization review and discharge planning to limit non-payment risk.
- Provide ongoing patient benefit information and participate in patient discharge procedures.
- Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.
Benefits
- Monthly Bonus Opportunity
- 401(k) + matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- 100% company-paid short-term and long term disability insurance
- Paid time off
- Paid Holidays
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
