Facility - Financial Counselor
About The Position
PURPOSE STATEMENT: Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. ESSENTIAL FUNCTIONS: Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system. Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations. Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses. Complete adjustment forms for any charity or administrative adjustments for approval. Complete promissory notes for patients that request payment arrangements. Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis. Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. OTHER FUNCTIONS: Perform other functions and tasks as assigned.
Requirements
- High school diploma or equivalent required.
- Three or more years' experience in related field required.
- Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
Responsibilities
- Auditing admission packets and verifying benefits and patient demographic information.
- Financial counseling of patients and/or guarantors and collecting out of pocket payments.
- Completing financial disclosure paperwork for patients requesting assistance.
- Completing adjustment forms for charity or administrative adjustments.
- Completing promissory notes for patients requesting payment arrangements.
- Updating daily logs and reviewing with BOD weekly.
- Gathering and interpreting data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
- Perform other functions and tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
