Financial Counselor, Full Time, 8:30a-5p, M-F

Unity Health • Searcy, AR

8d

About The Position

The Financial Counselor II position is the entry-level position of the Patient Access Services (PAS) financial counseling career path.  The Financial Counselor II performs most financial screening functions as outlined below: A Financial Counselor II assists in the completion and coordination of all front-end activities associated with patient financial processing in Patient Access Services functional areas.  Prioritizes and coordinates patient accounts from patient scheduling through patient discharge to ensure that patient financial obligations are met prior to patient encounters (outpatient) or patient discharge (inpatient).  Accurately completes patient accounts based on departmental protocols, policies and procedures, and compliance with regulatory agencies, including but not limited to pre-admission, admission, pre-registration and registration functions. Ensures all insurance requirements are met prior to patients' arrival and informs patients of their financial liability prior to arrival for services. Arranges payment options with the patients. Maintains excellent working relationships with community providers and their staff.   The Financial Counselor II performs most financial screening functions, which include: •    Up-Front Payment Estimation and Collections •    Emergency Department Registration •    Outpatient Registration and Pre-registration •    Outpatient Surgery & Special Procedure Registration and Pre-Registration    •    Inpatient & Observation Processing •    Insurance Verification •    Benefits Explanation •    Hospital Cashiering •    Insurance in-service assistance

Requirements

• High school graduate or equivalent. Medical terminology preferred.
• Must be able to accurately type 25-30 words per minute and pass a clerical examination.
• After training, must pass internal examinations to demonstrate mastery of Patient Access Services computer applications.
• After training, must pass internal certification examinations to demonstrate understanding of Patient Access Services overall competencies.
• Strong verbal and written communication skills
• Strong computation skills
• Detail Orientation
• Good deductive reasoning
• Good with public; empathy for patients
• Collaborates with others; team player
• Accepts authority and follows instructions well

Nice To Haves

• Previous experience in hospital admissions, business office and/or physician’s office preferred.

Responsibilities

• Assists in the completion and coordination of all front-end activities associated with patient financial processing
• Prioritizes and coordinates patient accounts from patient scheduling through patient discharge
• Accurately completes patient accounts based on departmental protocols, policies and procedures, and compliance with regulatory agencies
• Ensures all insurance requirements are met prior to patients' arrival and informs patients of their financial liability prior to arrival for services
• Arranges payment options with the patients
• Maintains excellent working relationships with community providers and their staff
• Up-Front Payment Estimation and Collections
• Emergency Department Registration
• Outpatient Registration and Pre-registration
• Outpatient Surgery & Special Procedure Registration and Pre-Registration
• Inpatient & Observation Processing
• Insurance Verification
• Benefits Explanation
• Hospital Cashiering
• Insurance in-service assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees