Financial Counselor Senior

Common Spirit • Colorado Springs, CO

38d • Onsite

About The Position

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Responsible for administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs. Act as a liaison between the patients, physician, patient clinics, accounts, and community agencies. Responsible for performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program. Also, responsible for counseling patients regarding their financial obligation and collection of monies owed for medical services. Administering and counseling insured and non-insured patients on payment plans and/or package pricing, and writing off or adjusting all accounts as deemed necessary. Interacts with executives and other leadership on approval of payment plans or settlements. Works closely with the Patient Representatives in researching and handling patient complaints related to billing. Schedule: Monday - Friday 8:00 am - 4:30 pm. This role is on-site and is not remote eligible.

Requirements

• High School Diploma/G.E.D. required
• Strong customer service skills.
• Accurate computer typing skills.
• Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally.

Nice To Haves

• Preferred 1 year health care experience.
• Preferred knowledge of registration and billing and credit scoring. Knowledge of ICD-10 and CPT coding and medical terminology.

Responsibilities

• Administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs.
• Act as a liaison between the patients, physician, patient clinics, accounts, and community agencies.
• Performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program.
• Counseling patients regarding their financial obligation and collection of monies owed for medical services.
• Administering and counseling insured and non-insured patients on payment plans and/or package pricing, and writing off or adjusting all accounts as deemed necessary.
• Interacting with executives and other leadership on approval of payment plans or settlements.
• Working closely with the Patient Representatives in researching and handling patient complaints related to billing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Water Transportation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees